Refund policy

Returns
Due to the perishable nature of plants and for health and safety reasons, all our products are non-returnable.

Damages and issues
Please check your plant(s) on arrival. Please contact us immediately if the item is defective or damaged so that we can evaluate the issue and make it right.

Replacements & Refunds  

We here at Plant Store commit ourselves to ensuring our customers receive the best products. Every plant and product you choose is thoroughly inspected, checked for defects and packaged with the utmost care.

If, for any reason, you are not completely satisfied with any of our products, please do not hesitate to contact us.
We are happy to discuss and if there are any legitimate issues we can offer to send out a replacement or a gift voucher to the value of the product.
You can contact us on team@plantstore.ie or call 086 172 7009